Customer Questions & Answers allows you to ask a question about a product from people who bought the product. Or you can answer a question for other customers based on your expertise owning the product, In addition our salespeople will also answer some of the questions.
Any question specific to the product, Like:
In addition of asking question regarding the product You can also ask customer service questions. Like:
But these questions will be answered by our Customer Service rep not by other customers. Note: We reserve the right to remove question / answers
On a product page go to "ASK a Question" and follow prompts
Its good to first read previous Q&A's to see if your question was already answered
When a customer ask a question an email is sent to previous purchasers of these items, A link in the email will direct you to answer the question. Additionally you can answer a question in the Q&A portal underneath the last answer.