Is this item brand new, unused with tags?
JULIE B I bought this in mid 2009 and it was brand new, unused and with all tags. I have been very happy with my bag and use it whenever I travel. I keep my computer and accoutrement in the small pack and unzip it when I get on a plane. The larger part usually fits in the overhead storage and I carry the small one on my lap. I can fit a lot of other things in it as well. The parts zip apart and together pretty easily. It has held up well over the past two years, is easy to maneuver and roomy. I hope this answers your questions. I am very pleased with this purchase.
SHERRY H It appeared that it was brand new. There were no markings anywhere to suggest otherwise, but I cannot remember if there were tags. It was a WONDERFUL investment. I purchased this for my daughter who was traveling to Europe. It held up great and the removable backpack was a lifesaver. It is a high quality item.
MICHAEL S When I got mine it was brand new , with tags . Very good product !!
ELIZABETH F Yes, it arrived in brand new, very good condition (with tags.)
DOUGLAS E Mine was, and I love it. Having a "suitcase" I can sling on my back like a backpack is terrific for boarding trains, subways, and getting up and down stairs. Wheels are great most of the time - rolling luggage is one of the greatest-ever inventions. But try navigating New York City subways!